FAQs
How do I place an order on your website?
Placing an order is easy! Simply browse our selection, add your chosen items to the cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details to complete your purchase.
What payment methods do you accept?
We offer flexible payment options to ensure a convenient shopping experience for our customers. You can choose to pay through Cash on Delivery (COD) when the product is delivered to your doorstep. Additionally, for a seamless and secure online payment experience, we have integrated a payment gateway powered by Easebuzz. This allows you to make transactions using various payment methods, providing you with the flexibility and security you need. Feel free to select the payment method that best suits your preferences and enjoy a hassle-free shopping process.
How can I track the status of my order?
You can easily track the status of your order by logging into your account on our website. Once logged in, go to the "Order History" section, where you'll find real-time updates on your order's processing and shipping status.
What is your shipping time frame and cost?
Shipping times and costs vary depending on your location. You can find estimated delivery times and shipping costs during the checkout process before finalizing your purchase.
What should I do if there is an issue with my order or a product is damaged?
We apologize for any inconvenience. Please contact our customer service team immediately with your order number and details of the issue. We will work to resolve the problem promptly.
What is your return and exchange policy?
Our return and exchange policy is outlined in detail on our "Returns and Exchanges" page. Please review this information for instructions on returns, exchanges, and refunds. If you have further questions, feel free to contact our customer service team.
Contact Support
How can we help?